Privacy policy

Vector Matrix Consulting (“we”, “us”) is the data controller for personal data collected through vector-matrix.digital. This policy is written for Singapore and follows the Personal Data Protection Act 2012 (PDPA) as amended, including breach notification duties effective 1 February 2021.

Data Protection Officer

Our Data Protection Officer is Lim Wei Jie, reachable at info@vector-matrix.digital or 6000 1907.

What we collect

When you submit the contact form we collect your name, email address, optional phone number, and message content. We also store your cookie consent choice locally in your browser (see the cookie notice).

We do not run analytics, advertising pixels, or third-party tracking on this site.

Purposes and legal bases

We use inquiry data solely to respond to your request, prepare proposals, and perform pre-contract steps you initiate. Consent is obtained through your deliberate form submission. We may process data where necessary to comply with law or protect our legal rights.

Retention

Inquiry records are kept for up to twenty-four months after the last correspondence unless a longer period is required for contracts, tax, or disputes. Consent preferences remain until you clear site storage or change your choice via the cookie banner.

Protection and transfers

Access is limited to personnel who need it to respond. We host the public site and form handler within infrastructure we control; we do not sell personal data. Cross-border transfers, if any, will be protected by contractual safeguards consistent with PDPA transfer limitations.

Your rights

You may request access to or correction of your personal data, or withdraw consent where applicable, by contacting the DPO. You may also lodge a complaint with the Personal Data Protection Commission (PDPC).

Data breaches

If we assess a breach as notifiable, we will notify the PDPC as soon as practicable and no later than three calendar days after that assessment, and we will notify affected individuals where significant harm is likely.

Organisation details

Vector Matrix Consulting, 82,Bukit Timah Road, 229834 Singapore, Singapore. UEN 40889577K. Proprietor: Lim Wei Jie.